Armour Insurance Blog

What is Claims Forgiveness on Your Home Insurance? Understanding Your Home Insurance

Written by Jake McCoy | Sep 14, 2026, 7:00:00 PM

You have home insurance so you can use it when something goes wrong. But many homeowners still hesitate to make a claim because they are worried their insurance price will go up. That is where claims forgiveness can help. It may protect you after your first eligible claim, but there are some important rules you should know about.

What Should You Know About Claims Forgiveness?

  1. What is claims forgiveness on home insurance?
  2. How does claims forgiveness work after a home insurance claim?
  3. Does claims forgiveness stop your home insurance premium from going up?
  4. Who qualifies for claims forgiveness on home insurance?
  5. Can you lose claims forgiveness after making a claim?
  6. Does claims forgiveness follow you if you switch insurance companies?

1. What is claims forgiveness on home insurance?

Claims forgiveness is a feature that may protect you after your first eligible home insurance claim. Normally, making a claim can affect your claims history. This may affect the price of your insurance when your policy renews. With claims forgiveness, your insurance company may forgive your first eligible claim when it calculates your renewal premium.

The exact rules can be different from one insurance company to another. That is why it is important to understand how claims forgiveness works on your specific policy.

2. How does claims forgiveness work after a home insurance claim?

Let’s say you have claims forgiveness and need to make your first eligible claim. Your insurance company handles the claim based on the coverage in your policy.

When your policy renews, the insurer may forgive that claim when determining your claims-related pricing. This can help you avoid losing a claims-free discount or receiving an increase that is specifically tied to that claim. Claims forgiveness does not erase the claim. The claim can still be part of your insurance history.

3. Does claims forgiveness stop your home insurance premium from going up?

Not necessarily.

Claims forgiveness may protect you from an increase that would otherwise happen because of your first eligible claim. But there are many other reasons why the cost of home insurance can change.

For example, rebuilding costs, severe weather, changes to your home, coverage changes, and general insurance costs can all affect your premium. So even with claims forgiveness, your renewal price could still go up.

4. Who qualifies for claims forgiveness on home insurance?

The rules depend on the insurance company. Generally speaking, you need to have been claims-free for a certain amount of time before you qualify. Some insurers may include claims forgiveness with certain policies, while others may offer it as an optional feature.

There may also be rules about which claims qualify. Your insurance broker or company can tell you whether you have claims forgiveness and how it applies to your policy.

5. Can you lose claims forgiveness after making a claim?

Claims forgiveness is generally designed to forgive one eligible claim. Once you use it, another claim will affect your premium and/or claims-free discount.

There may also be limits on when you can qualify for claims forgiveness again. These rules can vary by insurance company. If you have already used your claims forgiveness, it is a good idea to ask what happens if you have another claim.

6. Does claims forgiveness follow you if you switch insurance companies?

If you have not used your claims forgiveness, your new insurance provider will typically offer you claims forgiveness if you had it already. However, you should not assume that you will automatically have claims forgiveness.

If you have used your claims forgiveness and you are looking to change insurance providers, your claims forgiveness will not carry over. You will be rated for the claim with the new company and the premium will reflect you having had a claim.

Final Thoughts

Claims forgiveness can provide valuable protection after your first eligible home insurance claim. It does not erase the claim, guarantee that your premium will never increase, or necessarily follow you to another insurance company. The details matter. Knowing what your policy includes before a claim happens can help you avoid surprises later.

Want to learn more about your home insurance options or find out if your policy includes claims forgiveness? Get in touch, we’re here to help.

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