Overview
For over 20 years, Armour Insurance Group has worked to build a solid reputation as an industry leader. We are a locally owned, Alberta-based brokerage who has earned the respect and trust of our customers through providing excellent service. We are obsessed with protection. We cannot do that without a team of professionals who have HEART: Humble, Effective, Adaptable, Respectful & Transparent.
We are currently seeking a Commercial Insurance Account Manager for our Lethbridge office. The successful candidate will excel at client relationships, sales, time management, and attention to detail.
Responsibilities
- Provide strong customer service to our clients; offer resolutions and insightful tips to provide the best solutions for clients
- Service a book of business and be proactive to prevent errors and omissions
- Contact underwriters, negotiating terms with our underwriters, reviewing and prepare documentation for clients
- Arranging and managing premium financing contracts
- Maintaining our standards and internal protocols for client service, accounts receivable status, file documentation, broker management system workflows, etc.
- Excel in a team environment, while working efficiently under minimal supervision
Requirements
- Exhibit our Core Values: Humble, Effective Adaptable, Respectful & Transparent
- Level 1 Insurance License is mandatory; Level 2 Insurance License is preferred
- Be a superstar in the field of insurance, preferably in commercial insurance
- Strong customer service skills
- Demonstrate exceptional verbal and written communication skills
- High degree of adaptability and effectiveness
- Working knowledge of Epic, PolicyWorks, Applied Rating Services, and insurance company portals
- Proficiency with Microsoft Office: Outlook, Excel, Word\
- Able to multi-task and work in a fast-paced environment
- Strong knowledge of commercial insurance underwriting regulations
Benefits of Starting a Career at Armour
- Great culture where you love your job
- A transparent workplace - you know the goals and where we stand
- Employer's RRSP contribution matching plan and a comprehensive benefits program
- Generous personal and annual vacation days
- Employer support of educational goals
