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Personal Lines Account Manager

We're Looking for a Personal Lines Insurance Broker in Edmonton



Armour Insurance Group is a privately owned Alberta brokerage with four offices in the province. For 25 years, we have worked to build a solid reputation as an industry leader and are proud to be recognized as a Top Insurance Employer with IBC. At Armour, we are obsessed with protection and have earned the respect and trust of our customers by providing excellent service. We cannot do that without a team of professionals who have HEART: Humble, Effective, Adaptable, Respectful & Transparent.

We are currently seeking a Personal Lines Account Manager to join our team. This is an in-office position for either our Edmonton, Lethbridge, or Lloydminster office.

The Personal Lines Account Manager is responsible for servicing and growing a book of business and doing the following:

  • Service existing clients with renewals, changes, and inquiries
  • Answer quote requests, cross sell, and ask for referrals to secure new business
  • Assist clients outside of their book when other Personal Lines Account Managers are unavailable
  • This position involves servicing clients in person, over the phone, and through email communication 

The ideal candidate will have HEART, plus the following qualifications

  • Level 1 Insurance License, with a preference to Level 2
  • Committed to furthering their insurance education
  • Track record of providing excellent customer service
  • Strong work ethic and a drive to succeed in a high performing environment
  • Demonstrates exceptional verbal and written communication skills
  • Strong working knowledge of company portals, Epic & Applied Rating Services
  • Proficient with Microsoft Office: Outlook, Word & Excel
  • Able to multitask and thrives in a fast-paced environment
  • Previous experience as a personal lines broker is required
  • Strong knowledge of underwriting regulations would be beneficial

Benefits of a career at Armour include:

  • Great culture where you love your job
  • A transparent workplace - you know the goals and where we stand
  • Employer's RRSP contribution matching plan and a comprehensive benefits program
  • Generous personal and annual vacation days
  • Employer support of educational goals


To apply for this position, please submit your information below. 


What's it like to work at Armour?

We pride ourselves at being a leader in the Alberta insurance and registry community by providing, not only the best in service for our customers, but by creating a company that we love. Learn more about what it's like to work at Armour below:

Employee Perks
Our Core Values
Our Culture Code