<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=454479291403716&amp;ev=PageView&amp;noscript=1"> World Insurance Report 2015
Armour Insurance Blog

World Insurance Report 2015

Posted by Rob Stevenson on Mar 2, 2015, 2:09:00 PM

The 2015 World Insurance Report was released last week and customers are looking for better service. In a survey of 15,500 insurance customers from across the globe it was announced that less than 30% of customers are happy with the customer experience. Not surprisingly, 50% of customers rate digital and social media as an important way to communicate with their insurance broker or agent.

Comment below and tell us what channels you would like to be able to use to communicate with your insurance broker.

 

 

Topics: insurance, better service