Over the past few years we've seen some exciting new advances in the insurance industry and these have in turn contributed to new services and greater connectivity for our customers. For our Intact customers one of these things is the Intact Client Centre App. This app allows Intact customers to access their insurance from their mobile device at any time. This includes digital pink cards, which were officially approved for use in Alberta last year. To help promote this new service we we teamed up with Intact Insurance to run our "Intact 360" contest. All of the numbers are in and it's finally time to announce the winner!

As an insurance broker, Armour acts as the representative for our clients to their respective insurance companies. We partner with a number of major Canadian insurers to serve our customers in their need for both personal and commercial insurance. These companies are independent from each other and may have different methods for accommodating our customers during the COVID-19 pandemic. Please find information on how Alberta's top insurance companies are responding below.

Last Saturday afternoon I was startled by a strange alarm coming from my Alarm system. We ran to the panel and saw that it was the flood sensor on my sump pump. I rushed downstairs and over wet carpet to the sump pump and when I lifted the cover I saw that it was overflowing with cold, murky run-off water. Hopefully not many others will have to deal with a similar situation, but just in case, here's a checklist that would have helped me prevent this problem!

Armour Insurance is fully staffed and here to serve you. On March 15th we closed our offices to outside appointments and soon after staff started working home, thankfully we were prepared. Our staff is connected and working at full capacity to ensure that you continue to receive the service you've come to expect from Armour.

The Covid-19 pandemic has forced many businesses to send their staff home and close their doors. We continue to see organizations disrupted and staff laid off. As a commercial insurance provider we're receiving many questions asking to clarify if Business Interruption coverage offers protection in a situation like this. Unfortunately it does not, here's why.

A lot has changed for Canadian businesses and their employees over the last week, Armour included. We have suspended walk-in appointments to our office and many of our staff are now working from home.

For many of us, working from home is becoming the new norm, so how do you keep from going squirrely in this new norm? Armour veteran broker Jen Jarratt has a few tips that may just help you stay the course.

The impact that the Coronavirus is having on industries around the world seems to be spreading wider everyday. The travel industry is one that continues to be affected. Some recent changes we've seen with travel insurance companies reflect that this industry will continue to be affected for some time yet.

Economical Insurance has announced that they have launched a new accident towing service for customers with private passenger and light commercial vehicles. This service is available to Economical Insurance customers anywhere in North America.

The first piece of dash cam footage I saw was taken from a police cruiser in the Southern US. The officer had pulled over a woman for speeding and she wasn't very please with him. Since then, I've seen plenty of Russian dash cam videos where pedestrians throw themselves onto parked cars in hopes of securing a settlement from the driver. It's clear that these cameras would help solve a dispute over who is at fault, but do they do anything to lower your insurance rates.